Last Updated: [2026-05-15]

Effective Date: [2026-05-15]

Company Name:ZENGER PROMOTIONAL PRODUCTS CO.LTD

Company Address: ROOM 806, 14 FLOOR, TRADING BUILDING, NO 288 WENXI ROAD,ZHUJI SHAOXING ,ZHEJIANG 

WHATSAPP: +86 18058680636

1. Introduction

We respect and protect the privacy of all our users. When you visit our website [yourgiftfactory.com], use our customization services, or interact with us in other ways, we may collect and use information about you. This Privacy Policy explains how we collect, use, store, protect, and share your personal information, and how you can manage it.

By using our website and services, you agree to the collection, processing, storage, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please stop accessing and using our services immediately.

2. What Personal Information We Collect

To provide you with gift customization, order processing, shipping, and customer service, we collect and use information you provide or that is generated when you use our services.

Information You Voluntarily Provide

  • Account Information: When you register as a member, you provide your name, email address, phone number, login password, etc.
  • Order Information: To complete gift customization and transactions, we require your recipient name, shipping address, and contact number. This information is necessary to complete the transaction – without it, we cannot ship your order.
  • Customization Content: As a gift factory, you may upload or provide images, design files, logos, text, colors, sizes, materials, and any special customization requirements. Please note that your customization content may include your trademarks, likeness, or design ideas.
  • Communication Information: When you contact us via live chat, email, or phone for inquiries or after‑sales support, we record the communication and your contact details.

Information We Automatically Collect

When you browse and use our website, we may automatically collect:

  • Device Information: device model, operating system version, browser type, IP address, etc.
  • Browsing Information: visit time, time spent on site, clickstream data, pages visited, etc.

Information from Third Parties

  • Payment Information: For online payments, you may be redirected to third‑party payment platforms such as WeChat Pay, Alipay, or PayPal. We do not store your bank account or credit card details. Payment is processed directly by the third party, and they may provide us with the payment result (e.g., success, failure).

3. How We Use Your Personal Information

We use your information for the following business purposes:

  • Process and Deliver Orders: Communicate with you to confirm order details (including customization plans); calculate prices and issue invoices; arrange production, packaging, and quality control; provide your order information (e.g., shipping address) to our logistics partners for delivery.
  • Provide Customer Support: Respond to your inquiries, handle after‑sales issues, and resolve complaints or disputes.
  • Improve Service Quality: Analyze website traffic data to optimize user experience and website functionality.
  • Comply with Legal Obligations: Fulfill regulatory requirements such as tax filings, cooperate with government investigations, resolve disputes, etc.
  • Marketing and Promotions: With your explicit consent, send you product updates, promotions, or other information via email or SMS. You may opt out at any time.

4. How We Share, Transfer, or Disclose Your Personal Information

We do not sell your personal information to any third party. However, we may share your information in the following circumstances:

  • With Our Service Providers: To operate our business, we share information with trusted third‑party partners:
    • Production Suppliers: To complete your gift customization order, we must share your customization content (e.g., images, designs) and product specifications (e.g., materials, dimensions) with our production department or partner factories.
    • Logistics Carriers: To deliver your products, we share the recipient name, address, and phone number with courier companies.
    • Technical Service Providers: We share website browsing data with analytics service providers (e.g., Google Analytics) to improve site performance.
  • To Comply with Laws or Respond to Government Requests: If we believe disclosure is necessary to comply with a court summons, police investigation, or other legal process, or to protect our rights, property, or safety, we may disclose your information.
  • Business Transfer: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the assets. We will notify you in advance and require the new holder to continue following this Privacy Policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website. We use cookies mainly for:

  • Functional Cookies: To remember your login status and shopping cart contents.
  • Analytical Cookies: To help us measure website traffic and understand user behavior.

You can manage or delete cookies through your browser settings, but doing so may affect some functionality of our website.

6. How We Protect Your Information

We take data security seriously and strive to adopt industry‑standard measures to protect your information. We use Secure Socket Layer (SSL) technology to encrypt data transmission. We limit internal employee access to your personal information to only those who need it to perform specific tasks (e.g., order processing and customer service). However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information at any time by logging into your account.
  • Delete: You may request deletion of your personal information, subject to legal or contractual restrictions.
  • Opt out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email.
  • Cookie Preferences: You can manage cookie settings through your browser.

To exercise any of these rights, please contact us at [your customer service email].

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Transfers of Data

If you access our website from outside [your country], please be aware that your information may be transferred to, stored, and processed in [your country] where our servers and central database are located. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post any changes on this page and update the “Last Updated” date. If the changes are significant, we will provide a more prominent notice (e.g., by email or a website banner). Your continued use of our services after the effective date constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Company Name: [Your company name]
Email: [Your customer service email]
Address: [Your company address]

Last Updated: [2026-05-15]

Effective Date: [2026-05-15]

Company Name: [Your full company name, e.g., XX Gifts Co., Ltd.]

Company Address: [Your company address]

Email: [Your customer service email, e.g., support@yourgiftfactory.com]

1. Introduction

We respect and protect the privacy of all our users. When you visit our website [yourgiftfactory.com], use our customization services, or interact with us in other ways, we may collect and use information about you. This Privacy Policy explains how we collect, use, store, protect, and share your personal information, and how you can manage it.

By using our website and services, you agree to the collection, processing, storage, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please stop accessing and using our services immediately.

2. What Personal Information We Collect

To provide you with gift customization, order processing, shipping, and customer service, we collect and use information you provide or that is generated when you use our services.

Information You Voluntarily Provide

  • Account Information: When you register as a member, you provide your name, email address, phone number, login password, etc.
  • Order Information: To complete gift customization and transactions, we require your recipient name, shipping address, and contact number. This information is necessary to complete the transaction – without it, we cannot ship your order.
  • Customization Content: As a gift factory, you may upload or provide images, design files, logos, text, colors, sizes, materials, and any special customization requirements. Please note that your customization content may include your trademarks, likeness, or design ideas.
  • Communication Information: When you contact us via live chat, email, or phone for inquiries or after‑sales support, we record the communication and your contact details.

Information We Automatically Collect

When you browse and use our website, we may automatically collect:

  • Device Information: device model, operating system version, browser type, IP address, etc.
  • Browsing Information: visit time, time spent on site, clickstream data, pages visited, etc.

Information from Third Parties

  • Payment Information: For online payments, you may be redirected to third‑party payment platforms such as WeChat Pay, Alipay, or PayPal. We do not store your bank account or credit card details. Payment is processed directly by the third party, and they may provide us with the payment result (e.g., success, failure).

3. How We Use Your Personal Information

We use your information for the following business purposes:

  • Process and Deliver Orders: Communicate with you to confirm order details (including customization plans); calculate prices and issue invoices; arrange production, packaging, and quality control; provide your order information (e.g., shipping address) to our logistics partners for delivery.
  • Provide Customer Support: Respond to your inquiries, handle after‑sales issues, and resolve complaints or disputes.
  • Improve Service Quality: Analyze website traffic data to optimize user experience and website functionality.
  • Comply with Legal Obligations: Fulfill regulatory requirements such as tax filings, cooperate with government investigations, resolve disputes, etc.
  • Marketing and Promotions: With your explicit consent, send you product updates, promotions, or other information via email or SMS. You may opt out at any time.

4. How We Share, Transfer, or Disclose Your Personal Information

We do not sell your personal information to any third party. However, we may share your information in the following circumstances:

  • With Our Service Providers: To operate our business, we share information with trusted third‑party partners:
    • Production Suppliers: To complete your gift customization order, we must share your customization content (e.g., images, designs) and product specifications (e.g., materials, dimensions) with our production department or partner factories.
    • Logistics Carriers: To deliver your products, we share the recipient name, address, and phone number with courier companies.
    • Technical Service Providers: We share website browsing data with analytics service providers (e.g., Google Analytics) to improve site performance.
  • To Comply with Laws or Respond to Government Requests: If we believe disclosure is necessary to comply with a court summons, police investigation, or other legal process, or to protect our rights, property, or safety, we may disclose your information.
  • Business Transfer: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the assets. We will notify you in advance and require the new holder to continue following this Privacy Policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website. We use cookies mainly for:

  • Functional Cookies: To remember your login status and shopping cart contents.
  • Analytical Cookies: To help us measure website traffic and understand user behavior.

You can manage or delete cookies through your browser settings, but doing so may affect some functionality of our website.

6. How We Protect Your Information

We take data security seriously and strive to adopt industry‑standard measures to protect your information. We use Secure Socket Layer (SSL) technology to encrypt data transmission. We limit internal employee access to your personal information to only those who need it to perform specific tasks (e.g., order processing and customer service). However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Update: You can access and update your account information at any time by logging into your account.
  • Delete: You may request deletion of your personal information, subject to legal or contractual restrictions.
  • Opt out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email.
  • Cookie Preferences: You can manage cookie settings through your browser.

To exercise any of these rights, please contact us at [your customer service email].

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Transfers of Data

If you access our website from outside [your country], please be aware that your information may be transferred to, stored, and processed in [your country] where our servers and central database are located. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post any changes on this page and update the “Last Updated” date. If the changes are significant, we will provide a more prominent notice (e.g., by email or a website banner). Your continued use of our services after the effective date constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Company Name:ZENGER PROMOTIONAL PRODUCTS CO.LTD

Company Address: ROOM 806, 14 FLOOR, TRADING BUILDING, NO 288 WENXI ROAD,ZHUJI SHAOXING ,ZHEJIANG 

WHATSAPP: +86 18058680636